Cookie Policy

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

Cookies can be broadly split into 4 categories:

  • Strictly Necessary Cookies – These cookies are essential for operation of the website and application. They don’t collect any personal information about you. They may include, for example, logging into secure areas of the website, use of a shopping basket or using e-billing services.
  • Performance Cookies – These cookies allow us to monitor the behavioral activity of our users. We use these cookies to help us to improve the way our website and application works for you. Types of information they collect include, for example how many visitors to the website or which pages they had come from previously.
  • Functionality Cookies – These cookies allow us to personalize your experience and recognize when our users return to our website and application. They may provide services which include, for example, choice of layout.
  • Targeting Cookies – These cookies records a user’s visit to a website, the individual pages visited and links followed. These cookies may be set by a third party and may be used to target users for online advertising.

What cookies do we use?

Intercom

For more information on Intercom's use of cookies, please visit:

Last Updated: 13 September 2018